Shipping policy
We ship worldwide and aim to get your order to you as quickly as possible. Please read the details below.
Processing time
Orders are processed within 1–2 business days after payment is confirmed. During peak seasons, processing may take slightly longer. You will receive a tracking number once your order ships.
Shipping rates & delivery
Standard shipping: 3–6 business days within Europe; 6–12 business days internationally. Express shipping: 1–3 business days within Europe; 3–6 business days internationally. Rates are calculated at checkout based on weight and destination.
Free shipping threshold
We offer free standard shipping on orders over €75 within the EU.
Customs & duties
For orders outside the EU, customs duties, taxes, and fees may be levied by the destination country. These are the buyer’s responsibility. We recommend checking with your local customs office before ordering.
Lost or damaged packages
If your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date. We will work with the carrier to resolve the issue and provide a replacement or refund where appropriate.